# As You Have Previously Violated Our Terms of Service, We Have Limited Your User Privileges

Please allow 24 hours for our Escalations Team to review your case. You are unable to List, Purchase, Offer, Chat, Like, or Instant Pay. 

Reason: Your user privileges are limited pending account review" error is given when you post your listings by relisting or duplicating frequently and continuously. 

**Why are you getting this error?** 

Users who post listings 24 hours nonstop on [Mercari.com](https://www.mercari.com/) may get this error. 

**How to resolve this error?** 

You need to contact the support of [Mercari.com](https://www.mercari.com/) to resolve this error. After contacting the support; increase the default task interval to prevent getting this error again. The "1 min - 5 min" of the interval would be the best option for this case. You can update the task interval as shown below.

![](https://2694965679-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6RIJU8HpzCXLZBS9jJ6%2Fuploads%2FNLmTqc8rsS6YNuUrfXmj%2FScreen%20Shot%20on%202021-11-08%20at%2016-44-53.png?alt=media\&token=249127d2-52ff-4066-8ba4-40e834276f51)


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