> For the complete documentation index, see [llms.txt](https://docs.primelister.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.primelister.com/troubleshooting/account-connection-failed-error.md).

# Account Connection Failed

"Account Connection Failed" error is given when something goes wrong at the end of [Mercari.com](https://www.mercari.com/) or [Poshmark.com](https://poshmark.com/). This error is temporary. 

**How to resolve this error?** 

This error will be solved by itself when you try again after some time. When it does not get solved for a long time, try to add a new listing manually and get in touch with platform officials (from Mercari or Poshmark) if you still get the same error.