Knowledge Base
  • 💻Getting Started
    • How to Install PrimeLister Extension on Chrome
    • Number of Tasks Available for Free in Trial Version
    • How to Connect Different Marketplace Accounts to PrimeLister
    • How to Re-install PrimeLister Extension on Chrome
    • How to Uninstall PrimeLister Extension from Chrome
    • Use Same Account on Different Devices
  • ⚙️Account & Subscription
    • How to Verify Email Address to Activate PrimeLister Account
    • How to Start Subscription
    • How to Resolve Issues When Credit Card Fails
    • PrimeLister Refund Policy
    • How to Cancel Subscription
    • How to Apply Discount Coupons
  • 🤖Features
    • Cross-lister Tool
      • Auto Delisting
      • Relist
        • How to Bulk Relist on Poshmark
        • How to Schedule Relist on Poshmark
        • How to Relist on Mercari
        • How to Schedule Relist on Mercari
        • How to Relist Items on Instagram
      • Import
        • How to Import Poshmark Listings on Inventory Panel
        • How to Import a Poshmark Listing to PrimeLister Inventory Panel
        • How to Import Mercari Listings on Inventory Panel
        • How to Import a Mercari Listing to PrimeLister Inventory Panel
        • How to Import an Instagram Listing to PrimeLister Inventory Panel
        • How to Import eBay Listings on Inventory Panel
        • How to Import Items from Etsy to PrimeLister Inventory Panel
        • How to Import Etsy Listings on Inventory Panel
        • How to Import a Facebook Marketplace Listing to PrimeLister Inventory Panel
        • How to Import Facebook Marketplace Listings on Inventory Panel
        • How to Import Depop Listings on Inventory Panel
        • How to Import Items from Depop to PrimeLister Inventory Panel
        • How to Merge Listings on Inventory Panel
        • How to Add Tags and Groups to Your Listings
        • How to Import Mercari Listings on Inventory Panel
      • Cross-list
        • Poshmark
          • How to Cross-list Items from Poshmark to Mercari
          • How to Cross-list Items from Poshmark to eBay
          • How to Cross-list Items from Poshmark to Facebook Marketplace
          • How to Cross-list Items from Poshmark to Etsy
          • How to Cross-list Items from Poshmark to Instagram
          • How to Cross-list Items from Poshmark to Depop
        • Mercari
          • How to Cross-list Items from Mercari to Poshmark
          • How to Cross-list Items from Mercari to eBay
          • How to Cross-list Items from Mercari to Facebook Marketplace
          • How to Cross-list Items from Mercari to Etsy
          • How to Cross-list Items from Mercari to Instagram
          • How to Cross-list Items from Mercari to Depop
        • eBay
          • How to Cross-list Items from eBay to Poshmark
          • How to Cross-list Items from eBay to Mercari
          • How to Cross-list Items from eBay to Facebook Marketplace
          • How to Cross-list Items from eBay to Etsy
          • How to Cross-list Items from eBay to Instagram
          • How to Cross-list Items from eBay to Depop
          • How to Keep Current Listing ID on eBay
          • How to Switch to Business Tool on eBay For Using The New Listing Tool
        • Facebook Marketplace
          • How to Cross-list Items from Facebook Marketplace to Poshmark
          • How to Cross-list Items from Facebook Marketplace to Mercari
          • How to Cross-list Items from Facebook Marketplace to eBay
          • How to Cross-list Items from Facebook Marketplace to Etsy
          • How to Cross-list Items from Facebook Marketplace to Instagram
          • How to Cross-list Items from Facebook Marketplace to Depop
        • Etsy
          • How to Cross-list Items from Etsy to Poshmark
          • How to Cross-list Items from Etsy to Mercari
          • How to Cross-list Items from Etsy to eBay
          • How to Cross-list Items from Etsy to Facebook Marketplace
          • How to Cross-list Items from Etsy to Instagram
          • How to Cross-list Items from Etsy to Depop
        • Instagram
          • How to Cross-list Items from Instagram to Poshmark
          • How to Cross-list Items from Instagram to Mercari
          • How to Cross-list Items from Instagram to eBay
          • How to Cross-list Items from Instagram to Facebook Marketplace
          • How to Cross-list Items from Instagram to Etsy
          • How to Cross-list Items from Instagram to Depop
        • Depop
          • How to Cross-list Items from Depop to Poshmark
          • How to Cross-list Items from Depop to Mercari
          • How to Cross-list Items from Depop to eBay
          • How to Cross-list Items from Depop to Facebook Marketplace
          • How to Cross-list Items from Depop to Etsy
          • How to Cross-list Items from Depop to Instagram
        • Inventory Panel
          • How to Cross-list Items to Poshmark on Inventory Panel
          • How to Cross-list Items to Mercari on Inventory Panel
          • How to Cross-list Items to Facebook Marketplace on Inventory Panel
          • How to Cross-list Items to Etsy on Inventory Panel
        • How to Change Task Interval
      • Duplicate
        • How to Duplicate Mercari Listings on Inventory Panel
        • How to Duplicate Listings on Mercari
      • Delete
        • How to Delete Listing on Poshmark
        • How to Delete Listing on Mercari
        • How to Delete Listing on Etsy
        • How to Delete an Item on Instagram
        • How to Delete Listing on Depop
        • How to Bulk Delete Items on Inventory Panel
      • Delist
        • How to Delist an Item on Poshmark
        • How to Delist an Item on Mercari
        • How to Delist an Item on Etsy
        • How to Delist an Item on Instagram
      • Offer
        • How to Send Bulk Offers on Mercari
    • Poshmark Automation Tool
    • 📨Auto Send Bulk Offers to Likers
    • Relister Tool
  • 👥Affiliate Program Guide
  • 🤔FAQ
    • Transition to PrimeLister Extension V2: Superior Performance and New Features Await
    • How Do I Get Help?
    • Can I Use PrimeLister on My Phone or Tablet?
    • How Much Does It Cost?
    • Does PrimeLister Support Poshmark Canada?
    • Will my Seller Account Have the Risk to Get Banned?
    • How do I Upgrade to Paid Plan or Downgrade Plan?
    • Can I Use Coupon Codes on Yearly Plans?
    • How Do I Keep My Credit Card Information Safe?
    • What Permissions Does PrimeLister Use?
    • How do I Disable Sleep Mode on MacOS?
    • How do I Disable Sleep Mode on Windows?
  • 🆘Troubleshooting
    • Resolving eBay Login and Connectivity Issues
    • Missing Configuration in Script
    • Task Timeout
    • Quota Exceeded
    • Mercari Requires a Credit Card Information, Please Add Credit Card Information
    • Listing is not Available in Your Region
    • Capture Operation Timed Out
    • Unable to Contact API & Unable to Process Your Request
    • Account Connection Failed
    • An Exception Occurred
    • Delete Operation Timed Out
    • Something Went Wrong
    • Oops, an Error Has Occurred. Please Try Again.
    • Sorry, Please Try Again Later
    • Form Was Not Loaded
    • Smart Pricing Floor Price Needs to be Between $X and $Y
    • Cache Quota Exceeded
    • Account Blocked
    • Task Was Executed Too Fast
    • Missed Task
    • Currently You are Limited to X Listings. This will be Increased as You Complete More Sales.
    • Your item could not be listed due to an error. Please try listing the item again.
    • Subscription Expired
    • As You Have Previously Violated Our Terms of Service, We Have Limited Your User Privileges
    • Your Description Needs to be at Least 5 Words
    • Your Account Has Been Temporarily Suspended
    • Re-list Action is Currently not Supported for Marketplace
    • PrimeLister is Not Working in Tabs Minimized or in The Background
    • This Listing Has an Active Offer
    • Please Re-install PrimeLister Extension
    • Category Missing/Deleted from Mercari
    • Mercari Window Must be in The Foreground to Proceed
    • Source Listing is not Found
    • Please Login to Marketplace Website
    • This listing has been sold, removed, or deleted so we cannot continue to relist processing.
    • This listing has been removed or deleted so we cannot continue cross-post processing.
    • Poshmark does not allow you to make more shares because you have made too many shares today. Please
    • User closed tab unexpectedly
    • Listing publish limit reached maximum. Please try again later.
    • Sorry! You cannot currently perform this request.
    • How to Solve Poshmark Login Problems: A Step-by-Step Guide
    • The extension popup is not working and the sidebar disappears
    • This listing is not for sale. Therefore, the relist task could not be performed.
  • Leave Feedback & Suggest a Feature
  • Contact Us
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  1. Troubleshooting

Source Listing is not Found

Source listing is not found error is given when the item you are relisting has been deleted from the platform.

The relist feature allows you to publish a copy of your listings from scratch automatically. Relisting stands for the task of deleting the current listing and then publishing a copy of it. According to your preference, the relisting feature can be operated on a single listing or a group of selected listings as well as all listings. The relisting feature can be used for both active and inactive listings.

Why are you probably getting this error?

Primelister first creates a copy of the selected item while relisting a listing. Later, it deletes the previous listing of the item and publishes the new listing created during the relisting operation. In case the original listing is already deleted from the platform, PrimeLister gives an error message because it cannot find the previous listing to be deleted. Also, the re-listing operation ends automatically and the existing listing does not get duplicated.

Say you have an item with ID LISTING-1 and you scheduled a re-listing task for this item to be operated at 7 P.M. Afterwards, you re-list this item manually before 7 P.M. Re-listing the item manually would change the ID of the item and your listing would have a different ID than the one you scheduled the re-listing operation for. When it is 7 P.M PrimeLister would start operating the re-listing task and give a “Source listing is not found” error due to the discrepancy between the ID of the scheduled task and the ID of the actual listing.

Say you created multiple re-listing tasks to be executed one after the other for the same item. Since each re-listing would cause the ID of the listing to be changed, only the first re-listing operation can be executed. The rest of the tasks cannot be executed and PrimeLister would give a “Source listing is not found” error while executing for them.

How to resolve this error?

Pay attention to the following to avoid this error:

  1. Make sure that the items you choose to re-list are not deleted from the platform.

  2. Make sure you do not re-list the same item manually before the scheduled time of the task when you schedule an item to be re-listed.

  3. Make sure you do not create multiple re-listing tasks for the same item on a single page. If you want to re-list an item multiple times, refresh the page before each time you create consecutive re-listing tasks.

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Last updated 3 years ago

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