Auto Delisting

Automatically remove listings across multiple marketplaces when items are sold.

Overview

PrimeLister's auto-delist feature automatically removes listings across multiple marketplaces when an item is sold. For multi-quantity items, PrimeLister goes one step further: it detects the exact size that sold and updates the stock on your other copies automatically.

This documentation covers the feature's prerequisites, supported platforms, multi-quantity behavior, and important limitations.

📢 Important: Only new orders placed after enabling automation will appear in your Orders page.

⚙️ Prerequisites

1. Navigate to your My-Shops page

2. Enable the desired auto-delist options for your connected marketplaces

🛍️ Supported Marketplaces

Marketplace	Automatic Sales Detection (Source)	Automatic Delisting (Target)	Bundle/Case
Poshmark	✅	✅	✅
Etsy	✅	✅	✅
Mercari	✅	✅	❌
Depop	✅	✅	✅
eBay	✅	✅	✅
Grailed	❌	✅	✅
Shopify	❌	✅	✅
Facebook	❌	❌	❌

Currently, automatic sales detection is supported on:

• ✅ Sales Detection: Poshmark, Mercari, eBay, Etsy, Depop

• ✅ Auto-Delist works on: Poshmark, Mercari, eBay, Etsy, Depop, Grailed, Shopify

• ❌ Not supported: Facebook Marketplace (manual deletion required)

While the auto-delist feature triggers across all linked marketplaces, the Orders page displays orders from Poshmark, eBay, Etsy, Mercari, and Depop. Mercari bundles are not supported for now.

📦 Multi-Quantity & Multi-Size Support

When a multi-quantity item sells on one marketplace, PrimeLister automatically updates the stock on your Poshmark (US & CA), Depop, and eBay copies. No more "multi-item" errors and no more manual quantity juggling for these marketplaces.

🎯 Size-Aware Stock Updates

PrimeLister detects which size sold and reduces stock only for that size. Your other sizes stay live and keep selling.

Example: Your Poshmark listing has 3 sizes in stock. A size M sells on Depop.

Size	Before	After
S	2	2
M	3	2
L	1	1

Only the M row changes. S and L are untouched and remain available for buyers.

On eBay, listings with multiple variation dimensions (for example Size × Color) are supported too: PrimeLister identifies the exact variation that sold and reduces only that variation's stock.

💡 Why this matters: Most crosslisting tools track a single quantity number per listing. PrimeLister works at the size level: it knows exactly which size sold and adjusts only that size's stock, so the rest of your inventory keeps selling without interruption.

📌 Good to Know

• 🎁 Bundles: if a buyer purchases multiple sizes in one order (for example S + M), each size's stock is reduced separately

• 1️⃣ Single-quantity copies stay live while the item still has stock on other marketplaces. Once the item is completely sold out, the copy is delisted automatically

• 🔒 Each order is counted exactly once: your stock is never reduced twice for the same sale

⚠️ Important Limitations

Multi-Quantity on Other Marketplaces

Size-level stock updates currently work when the copy is on Poshmark (US & CA), Depop, or eBay. For multi-quantity items on other marketplaces (Mercari, Etsy, Grailed, Shopify):

• The system will mark these items as "Action Required" status

• You will need to manage these items manually

• You can view all skipped items in the Orders page under the "Related Items" section

When PrimeLister Asks for Your Help

Even on Poshmark, Depop, and eBay, a few situations cannot be resolved safely. In those cases the order is marked as "Action Required" instead of guessing:

• The sold size does not exist on the copy (for example an XXL sold, but the copy only has S / M / L)

• The order does not include size information for a multi-size listing

• The copies of the item have different size setups

PrimeLister never guesses. Reducing stock from the wrong size is worse than asking you to check. When a size cannot be matched with certainty, the listing is left untouched and flagged for your review.

☁️ Cloud-Based Processing

PrimeLister operates as a cloud service to manage your marketplace operations:

• How It Works:

  • The extension stores your marketplace cookies securely through the My-Shops page

  • All auto-delist operations run on cloud servers

  • Your computer does not need to be turned on for the service to work

• Cookie Management:

  • Invalid cookies are the only reason auto-delist might pause

  • If this happens:

    1. Simply visit and log in to the affected marketplace

    2. Your cookies will automatically update

    3. Use the Orders page's manual delist buttons to quickly process any missed items

📊 Monitoring and Management

1. Navigate to the Orders page

2. Check the "Related Items" section for:

   • Successfully delisted items

   • Action Required items requiring manual attention

   • Status updates across all connected marketplaces

Related Items Processing

The system handles related items based on several conditions:

1. Order Detection:

   1. When a sale is detected, the system first checks your inventory

   2. Items must be properly mapped in your inventory for auto-delist to function

      
2. Failed Delist Retry:

   • When PrimeLister attempts to delist an item but fails:

     • The failed attempt will be logged in the Related Items section

     • A "Delist" button will appear next to the failed item

     • You can manually trigger the delist process again using this button

     

Status Tracking

• Successfully delisted items will be marked as Succeeded

• Items requiring manual attention will be marked as Action Required or Failed