> For the complete documentation index, see [llms.txt](https://docs.primelister.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.primelister.com/features/cross-lister-tool/auto-delisting.md). # Auto Delisting ### Overview PrimeLister's auto-delist feature automatically removes listings across multiple marketplaces when an item is sold. For multi-quantity items, PrimeLister goes one step further: it detects the exact size that sold and updates the stock on your other copies automatically. This documentation covers the feature's prerequisites, supported platforms, multi-quantity behavior, and important limitations. {% hint style="warning" %} 📢 **Important:** Only **new orders** placed after enabling automation will appear in your Orders page. {% endhint %} ### ⚙️ Prerequisites 1. Navigate to your [My-Shops page](https://app.primelister.com/my-shops) 2. Enable the desired auto-delist options for your connected marketplaces {% embed url="" %} ### 🛍️ Supported Marketplaces | **Marketplace** | **Automatic Sales Detection (Source)** | **Automatic Delisting (Target)** | **Bundle/Case** | | --------------- | -------------------------------------- | -------------------------------- | --------------- | | Poshmark | ✅ | ✅ | ✅ | | Etsy | ✅ | ✅ | ✅ | | Mercari | ✅ | ✅ | ❌ | | Depop | ✅ | ✅ | ✅ | | eBay | ✅ | ✅ | ✅ | | Grailed | ❌ | ✅ | ✅ | | Shopify | ❌ | ✅ | ✅ | | Facebook | ❌ | ❌ | ❌ | Currently, automatic sales detection is supported on: * ✅ Sales Detection: Poshmark, Mercari, eBay, Etsy, Depop * ✅ Auto-Delist works on: Poshmark, Mercari, eBay, Etsy, Depop, Grailed, Shopify * ❌ Not supported: Facebook Marketplace (manual deletion required) {% hint style="info" %} While the auto-delist feature triggers across all linked marketplaces, the Orders page displays orders from Poshmark, eBay, Etsy, Mercari, and Depop. Mercari bundles are not supported for now. {% endhint %} ### 📦 Multi-Quantity & Multi-Size Support When a multi-quantity item sells on one marketplace, PrimeLister automatically updates the stock on your **Poshmark (US & CA)**, **Depop**, and **eBay** copies. No more "multi-item" errors and no more manual quantity juggling for these marketplaces. #### 🎯 Size-Aware Stock Updates PrimeLister detects **which size sold** and reduces stock **only for that size**. Your other sizes stay live and keep selling. **Example:** Your Poshmark listing has 3 sizes in stock. A size **M** sells on Depop. | Size | Before | After | | ----- | ------ | ----- | | S | 2 | 2 | | **M** | **3** | **2** | | L | 1 | 1 | Only the M row changes. S and L are untouched and remain available for buyers. On eBay, listings with multiple variation dimensions (for example Size × Color) are supported too: PrimeLister identifies the exact variation that sold and reduces only that variation's stock. {% hint style="success" %} **💡 Why this matters:** Most crosslisting tools track a single quantity number per listing. PrimeLister works at the **size level**: it knows exactly which size sold and adjusts only that size's stock, so the rest of your inventory keeps selling without interruption. {% endhint %} #### 📌 Good to Know * 🎁 **Bundles**: if a buyer purchases multiple sizes in one order (for example S + M), each size's stock is reduced separately * 1️⃣ **Single-quantity copies** stay live while the item still has stock on other marketplaces. Once the item is completely sold out, the copy is delisted automatically * 🔒 **Each order is counted exactly once**: your stock is never reduced twice for the same sale ### ⚠️ Important Limitations #### Multi-Quantity on Other Marketplaces Size-level stock updates currently work when the copy is on **Poshmark (US & CA)**, **Depop**, or **eBay**. For multi-quantity items on other marketplaces (Mercari, Etsy, Grailed, Shopify): * The system will mark these items as "**Action Required**" status * You will need to manage these items manually * You can view all skipped items in the Orders page under the "Related Items" section #### When PrimeLister Asks for Your Help Even on Poshmark, Depop, and eBay, a few situations cannot be resolved safely. In those cases the order is marked as "**Action Required**" instead of guessing: * The sold size does not exist on the copy (for example an XXL sold, but the copy only has S / M / L) * The order does not include size information for a multi-size listing * The copies of the item have different size setups {% hint style="warning" %} **PrimeLister never guesses.** Reducing stock from the wrong size is worse than asking you to check. When a size cannot be matched with certainty, the listing is left untouched and flagged for your review. {% endhint %} ### ☁️ Cloud-Based Processing PrimeLister operates as a cloud service to manage your marketplace operations: * **How It Works**: * The extension stores your marketplace cookies securely through the My-Shops page * All auto-delist operations run on cloud servers * Your computer does not need to be turned on for the service to work * **Cookie Management**: * Invalid cookies are the only reason auto-delist might pause * If this happens: 1. Simply visit and log in to the affected marketplace 2. Your cookies will automatically update 3. Use the Orders page's manual delist buttons to quickly process any missed items ### 📊 Monitoring and Management 1. Navigate to the Orders page 2. Check the "Related Items" section for: * Successfully delisted items * **Action Required** items requiring manual attention * Status updates across all connected marketplaces #### Related Items Processing The system handles related items based on several conditions: 1. Order Detection: 1. When a sale is detected, the system first checks your inventory 2. Items must be properly mapped in your inventory for auto-delist to function
2. Failed Delist Retry: * When PrimeLister attempts to delist an item but fails: * The failed attempt will be logged in the Related Items section * A "Delist" button will appear next to the failed item * You can manually trigger the delist process again using this button
#### Status Tracking * Successfully delisted items will be marked as **Succeeded** * Items requiring manual attention will be marked as **Action Required** or **Failed**