🆘Troubleshooting

Something is broken? Let's tell you why and how to resolve it. 🤓

Troubleshooting- Articles 📚

Missing Configuration in ScriptTask TimeoutQuota ExceededMercari Requires a Credit Card Information, Please Add Credit Card InformationListing is not Available in Your RegionCapture Operation Timed OutUnable to Contact API & Unable to Process Your RequestAccount Connection FailedAn Exception OccurredDelete Operation Timed OutSomething Went WrongOops, an Error Has Occurred. Please Try Again.Sorry, Please Try Again LaterForm Was Not LoadedSmart Pricing Floor Price Needs to be Between $X and $YCache Quota Exceeded

Account Blocked

Task Was Executed Too Fast

Missed Task

Currently You are Limited to X Listings. This will be Increased as You Complete More Sales.

Your item could not be listed due to an error. Please try listing the item again.

Subscription Expired

As You Have Previously Violated Our Terms of Service, We Have Limited Your User Privileges

Your Description Needs to be at Least 5 Words

Your Account Has Been Temporarily Suspended

Re-list Action is Currently not Supported for Marketplace

PrimeLister is Not Working in Tabs Minimized or in The Background

This Listing Has an Active Offer

Please Re-install PrimeLister Extension

Category Missing/Deleted from Mercari

Mercari Window Must be in The Foreground to Proceed

Source Listing is not Found

Please Login to Marketplace Website

This listing has been sold, removed, or deleted so we cannot continue to relist processing.