Knowledge Base
  • 💻Getting Started
    • How to Install PrimeLister Extension on Chrome
    • Number of Tasks Available for Free in Trial Version
    • How to Connect Different Marketplace Accounts to PrimeLister
    • How to Re-install PrimeLister Extension on Chrome
    • How to Uninstall PrimeLister Extension from Chrome
    • Use Same Account on Different Devices
  • ⚙️Account & Subscription
    • How to Verify Email Address to Activate PrimeLister Account
    • How to Start Subscription
    • How to Resolve Issues When Credit Card Fails
    • How to Get a Refund
    • How to Cancel Subscription
    • How to Apply Discount Coupons
  • 🤖Features
    • Cross-lister Tool
      • Auto Delisting
      • Relist
        • How to Bulk Relist on Poshmark
        • How to Schedule Relist on Poshmark
        • How to Relist on Mercari
        • How to Schedule Relist on Mercari
        • How to Relist Items on Instagram
      • Import
        • How to Import Poshmark Listings on Inventory Panel
        • How to Import a Poshmark Listing to PrimeLister Inventory Panel
        • How to Import Mercari Listings on Inventory Panel
        • How to Import a Mercari Listing to PrimeLister Inventory Panel
        • How to Import an Instagram Listing to PrimeLister Inventory Panel
        • How to Import eBay Listings on Inventory Panel
        • How to Import Items from Etsy to PrimeLister Inventory Panel
        • How to Import Etsy Listings on Inventory Panel
        • How to Import a Facebook Marketplace Listing to PrimeLister Inventory Panel
        • How to Import Facebook Marketplace Listings on Inventory Panel
        • How to Import Depop Listings on Inventory Panel
        • How to Import Items from Depop to PrimeLister Inventory Panel
        • How to Merge Listings on Inventory Panel
        • How to Add Tags and Groups to Your Listings
        • How to Import Mercari Listings on Inventory Panel
      • Cross-list
        • Poshmark
          • How to Cross-list Items from Poshmark to Mercari
          • How to Cross-list Items from Poshmark to eBay
          • How to Cross-list Items from Poshmark to Facebook Marketplace
          • How to Cross-list Items from Poshmark to Etsy
          • How to Cross-list Items from Poshmark to Instagram
          • How to Cross-list Items from Poshmark to Depop
        • Mercari
          • How to Cross-list Items from Mercari to Poshmark
          • How to Cross-list Items from Mercari to eBay
          • How to Cross-list Items from Mercari to Facebook Marketplace
          • How to Cross-list Items from Mercari to Etsy
          • How to Cross-list Items from Mercari to Instagram
          • How to Cross-list Items from Mercari to Depop
        • eBay
          • How to Cross-list Items from eBay to Poshmark
          • How to Cross-list Items from eBay to Mercari
          • How to Cross-list Items from eBay to Facebook Marketplace
          • How to Cross-list Items from eBay to Etsy
          • How to Cross-list Items from eBay to Instagram
          • How to Cross-list Items from eBay to Depop
          • How to Keep Current Listing ID on eBay
          • How to Switch to Business Tool on eBay For Using The New Listing Tool
        • Facebook Marketplace
          • How to Cross-list Items from Facebook Marketplace to Poshmark
          • How to Cross-list Items from Facebook Marketplace to Mercari
          • How to Cross-list Items from Facebook Marketplace to eBay
          • How to Cross-list Items from Facebook Marketplace to Etsy
          • How to Cross-list Items from Facebook Marketplace to Instagram
          • How to Cross-list Items from Facebook Marketplace to Depop
        • Etsy
          • How to Cross-list Items from Etsy to Poshmark
          • How to Cross-list Items from Etsy to Mercari
          • How to Cross-list Items from Etsy to eBay
          • How to Cross-list Items from Etsy to Facebook Marketplace
          • How to Cross-list Items from Etsy to Instagram
          • How to Cross-list Items from Etsy to Depop
        • Instagram
          • How to Cross-list Items from Instagram to Poshmark
          • How to Cross-list Items from Instagram to Mercari
          • How to Cross-list Items from Instagram to eBay
          • How to Cross-list Items from Instagram to Facebook Marketplace
          • How to Cross-list Items from Instagram to Etsy
          • How to Cross-list Items from Instagram to Depop
        • Depop
          • How to Cross-list Items from Depop to Poshmark
          • How to Cross-list Items from Depop to Mercari
          • How to Cross-list Items from Depop to eBay
          • How to Cross-list Items from Depop to Facebook Marketplace
          • How to Cross-list Items from Depop to Etsy
          • How to Cross-list Items from Depop to Instagram
        • Inventory Panel
          • How to Cross-list Items to Poshmark on Inventory Panel
          • How to Cross-list Items to Mercari on Inventory Panel
          • How to Cross-list Items to Facebook Marketplace on Inventory Panel
          • How to Cross-list Items to Etsy on Inventory Panel
        • How to Change Task Interval
      • Duplicate
        • How to Duplicate Mercari Listings on Inventory Panel
        • How to Duplicate Listings on Mercari
      • Delete
        • How to Delete Listing on Poshmark
        • How to Delete Listing on Mercari
        • How to Delete Listing on Etsy
        • How to Delete an Item on Instagram
        • How to Delete Listing on Depop
        • How to Bulk Delete Items on Inventory Panel
      • Delist
        • How to Delist an Item on Poshmark
        • How to Delist an Item on Mercari
        • How to Delist an Item on Etsy
        • How to Delist an Item on Instagram
      • Offer
        • How to Send Bulk Offers on Mercari
    • Poshmark Automation Tool
    • 📨Auto Send Bulk Offers to Likers
    • Relister Tool
  • 👥Affiliate Program Guide
  • 🤔FAQ
    • Transition to PrimeLister Extension V2: Superior Performance and New Features Await
    • How Do I Get Help?
    • How Do I Make a Video Call With Your Support Team?
    • Can I Use PrimeLister on My Phone or Tablet?
    • How Much Does It Cost?
    • Does PrimeLister Support Poshmark Canada?
    • Will my Seller Account Have the Risk to Get Banned?
    • How do I Upgrade to Paid Plan or Downgrade Plan?
    • Can I Use Coupon Codes on Yearly Plans?
    • How Do I Keep My Credit Card Information Safe?
    • What Permissions Does PrimeLister Use?
    • How do I Disable Sleep Mode on MacOS?
    • How do I Disable Sleep Mode on Windows?
  • 🆘Troubleshooting
    • Resolving eBay Login and Connectivity Issues
    • Missing Configuration in Script
    • Task Timeout
    • Quota Exceeded
    • Mercari Requires a Credit Card Information, Please Add Credit Card Information
    • Listing is not Available in Your Region
    • Capture Operation Timed Out
    • Unable to Contact API & Unable to Process Your Request
    • Account Connection Failed
    • An Exception Occurred
    • Delete Operation Timed Out
    • Something Went Wrong
    • Oops, an Error Has Occurred. Please Try Again.
    • Sorry, Please Try Again Later
    • Form Was Not Loaded
    • Smart Pricing Floor Price Needs to be Between $X and $Y
    • Cache Quota Exceeded
    • Account Blocked
    • Task Was Executed Too Fast
    • Missed Task
    • Currently You are Limited to X Listings. This will be Increased as You Complete More Sales.
    • Your item could not be listed due to an error. Please try listing the item again.
    • Subscription Expired
    • As You Have Previously Violated Our Terms of Service, We Have Limited Your User Privileges
    • Your Description Needs to be at Least 5 Words
    • Your Account Has Been Temporarily Suspended
    • Re-list Action is Currently not Supported for Marketplace
    • PrimeLister is Not Working in Tabs Minimized or in The Background
    • This Listing Has an Active Offer
    • Please Re-install PrimeLister Extension
    • Category Missing/Deleted from Mercari
    • Mercari Window Must be in The Foreground to Proceed
    • Source Listing is not Found
    • Please Login to Marketplace Website
    • This listing has been sold, removed, or deleted so we cannot continue to relist processing.
    • This listing has been removed or deleted so we cannot continue cross-post processing.
    • Poshmark does not allow you to make more shares because you have made too many shares today. Please
    • User closed tab unexpectedly
    • Listing publish limit reached maximum. Please try again later.
    • Sorry! You cannot currently perform this request.
    • How to Solve Poshmark Login Problems: A Step-by-Step Guide
    • The extension popup is not working and the sidebar disappears
    • This listing is not for sale. Therefore, the relist task could not be performed.
  • Leave Feedback & Suggest a Feature
  • Contact Us
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Troubleshooting

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Last updated 10 months ago

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Troubleshooting- Articles 📚

🆘
Missing Configuration in Script
Task Timeout
Quota Exceeded
Mercari Requires a Credit Card Information, Please Add Credit Card Information
Listing is not Available in Your Region
Capture Operation Timed Out
Unable to Contact API & Unable to Process Your Request
Account Connection Failed
An Exception Occurred
Delete Operation Timed Out
Something Went Wrong
Oops, an Error Has Occurred. Please Try Again.
Sorry, Please Try Again Later
Form Was Not Loaded
Smart Pricing Floor Price Needs to be Between $X and $Y
Cache Quota Exceeded
Account Blocked
Task Was Executed Too Fast
Missed Task
Currently You are Limited to X Listings. This will be Increased as You Complete More Sales.
Your item could not be listed due to an error. Please try listing the item again.
Subscription Expired
As You Have Previously Violated Our Terms of Service, We Have Limited Your User Privileges
Your Description Needs to be at Least 5 Words
Your Account Has Been Temporarily Suspended
Re-list Action is Currently not Supported for Marketplace
PrimeLister is Not Working in Tabs Minimized or in The Background
This Listing Has an Active Offer
Please Re-install PrimeLister Extension
Category Missing/Deleted from Mercari
Mercari Window Must be in The Foreground to Proceed
Source Listing is not Found
Please Login to Marketplace Website
This listing has been sold, removed, or deleted so we cannot continue to relist processing.