> For the complete documentation index, see [llms.txt](https://docs.primelister.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.primelister.com/features/depop-automation-tool.md).

# Depop Automation Tool

The **Depop Automation Tool** runs in the cloud to keep your listings fresh and engage interested buyers, automatically, 24/7, without needing your phone or computer to stay on.

Whether you sell a handful of items or run a busy Depop shop, this tool takes the repetitive daily tasks off your plate so you can focus on growing your business.

***

#### ✨ What Does It Do?

The Depop Automation Tool has two core automations:

* 🔄 **Auto-Relist**: Automatically relist your items so they stay at the top of search results and follower feeds. Maximum visibility, zero manual effort.
* 💸 **Auto-Offers to Likers**: Send customized offers to users who liked your items. Turn interested shoppers into buyers, around the clock.

***

#### ☁️ Works on Any Device, No App Needed

The Depop Automation Tool is **100% cloud-based**. That means:

* 📱 **Works on phones, tablets, and computers**: set it up from any device
* 🚫 **No app to install**: just log in to the PrimeLister site
* 💤 **No need to keep your device on**: once you set your preferences, all the work happens in the cloud

> 💡 Set it up once on your phone, then close the app. PrimeLister will keep running your automations in the background.

***

#### 💰 Pricing: Separate Subscription

> ⚠️ **The Depop Automation Tool requires its own separate subscription.** It is **NOT** bundled with Poshmark Automation, eBay Automation, or the Cross-lister Tool. Each PrimeLister tool is billed independently.

| Plan        | Price                                      |
| ----------- | ------------------------------------------ |
| **Monthly** | **$15 / month**                            |
| **Yearly**  | **$144 / year** *(works out to $12/month)* |

> ✅ Every new subscription includes a **7-day free trial** with full access. **No credit card required** to start.

For full pricing details across all PrimeLister tools, see the [**Pricing FAQ**](https://docs.primelister.com/faq/pricing).

***

#### 🔗 How to Connect Your Depop Store

**Step 1: Open the Depop Automation Page**

Go to the [**Depop Automation page**](https://app.primelister.com/automations/depop/my-shops) from your PrimeLister dashboard.

***

<figure><img src="/files/eu6qfzWFQzyAcxZYFO5j" alt=""><figcaption></figcaption></figure>

***

**Step 2: Enter Your Depop Email or Username**

Type the **email address or username** of your Depop account into the connection screen. Depop will then send a **magic link** to your email.

***

<figure><img src="/files/YEvyA90vliMqqwYVvfU4" alt=""><figcaption></figcaption></figure>

> 💡 **Why a magic link?** Depop uses passwordless login for security. You never share your Depop password with PrimeLister. Depop creates a one-time secure connection on your behalf.

***

**Step 3: Copy the Magic Link (⚠️ Do NOT click or preview it!)**

This is the **most important step** in the whole process. The magic link can only be used **once**, and it becomes unusable the moment it is **opened or previewed**, even by a link preview you did not ask for.

> ⚠️ **Important: Do NOT tap or click the "Log in" button in the email.** Opening the link in your browser uses it up, and PrimeLister will not be able to use it.

**💻 On a Computer**

1. Open the email from Depop
2. **Right-click** the "Log in" button
3. Select **"Copy Link"** (or "Copy Link Address")
4. Paste it into PrimeLister

<figure><img src="/files/GSXqVx0WlDNYo6S8bUx1" alt=""><figcaption></figcaption></figure>

***

**📱 On iPhone / iPad**

On iPhone, long-pressing a link normally opens a **preview**, and that preview uses up your magic link before you even copy it. This happens in Apple Mail and the Gmail app alike, because the preview comes from iOS itself. Turn previews off first (a one-time setting), then copy:

1. Long-press **any link** in any email. When the preview opens, tap **"Hide preview"** in the top-right corner of the preview. Your iPhone will remember this setting.
2. Request a **new** magic link from PrimeLister. Your previous link was most likely already used up by the preview.
3. In the new email, **long-press** the "Log in" button. This time no preview loads. Select **"Copy Link"**.
4. Paste the link into PrimeLister.

***

<div align="left"><figure><img src="/files/6ZKBydS4eFziWXi8z8ER" alt="" width="375"><figcaption></figcaption></figure></div>

> 💡 **Tip:** If a preview ever opens while you are long-pressing, that link is used up. Tap "Hide preview", request a fresh link, and copy again.

**📱 On Android**

1. Open the email from Depop
2. **Long-press** the "Log in" button
3. Select **"Copy link address"**. Android opens a plain menu without loading a preview, so the link stays valid.
4. Paste the link into PrimeLister.

***

**Step 4: Paste the Link Into PrimeLister**

Paste the copied magic link into the connection field in PrimeLister and submit.

> ✅ **You should see** your Depop store appear as **Connected** in the Depop Automation page. You're all set!

***

#### 🆘 Troubleshooting: Most Common Connection Issues

> 💡 **The #1 question we get about Depop Automation is "Why won't my store connect?"** Almost every case comes down to magic link handling. Read this section carefully before reaching out to support.

**❌ "This magic link is invalid or expired"**

**The exact error:** *"This magic link is invalid or expired. Please request a new one from PrimeLister."*

**Why it happens:** Magic links are **single-use**. In almost every case, your email app's **link preview** opened the link before you copied it. On iPhone, the long-press gesture itself loads a preview (in Apple Mail and the Gmail app alike), which silently uses up the link. Requesting a new link and copying it the same way will fail again every time, because each new link is used up by the preview too.

**Fix (iPhone / iPad):**

1. Long-press any link and tap **"Hide preview"** at the top right of the preview (one-time setting).
2. Request a **new** magic link from PrimeLister.
3. Long-press the "Log in" button in the new email. With previews hidden, select **"Copy Link"**.
4. Paste it into PrimeLister right away.

**Fix (computer):** Right-click the "Log in" button, choose **"Copy Link Address"**, and paste it into PrimeLister.

<figure><img src="/files/WAqzBqMCXX0nhbwHJ7bw" alt="" width="375"><figcaption></figcaption></figure>

***

**❌ "My email app shows a preview when I long-press the link"**

**Why it happens:** On iPhone, the preview is built into iOS's long-press menu, so it appears in Apple Mail, the Gmail app, and other mail apps alike. The preview **opens the link**, which uses it up. There is no settings menu for this: you turn it off from the preview itself.

**Fix:**

1. While the preview is open, tap **"Hide preview"** in its top-right corner. From then on, long-press shows only the copy menu, without loading a preview.
2. Request a **new** magic link. The one that was previewed is no longer valid.
3. Long-press the "Log in" button, select **"Copy Link"**, and paste it into PrimeLister.

> 💻 Prefer desktop? Open the email in a browser on your computer and use right-click, then "Copy Link Address". That always works.

***

**❌ "I never received the magic link email"**

**Try these in order:**

1. ⏱️ **Wait 1 to 2 minutes**: sometimes the email is delayed.
2. 📥 **Check your spam / junk folder.**
3. ✉️ **Confirm the email or username matches your Depop account exactly.**
4. 🔄 **Request a new magic link.**

> 💡 Still nothing? Double-check that the email you entered is the one your Depop account actually uses.

***

**❌ "My Depop store keeps disconnecting"**

**Why it happens:** Depop sometimes invalidates the session for security reasons, especially if you log in elsewhere or change your account settings.

**Fix:**

1. Go back to the **Depop Automation page** in PrimeLister.
2. Click **Reconnect** on your Depop store.
3. Follow the magic link steps in Step 3 above.

***

**❌ "I'm connecting the wrong Depop account"**

**Why it happens:** Your browser is logged into a different Depop account than the one you want to connect.

**Fix:**

1. Open Depop in your browser and **log out** of the wrong account.
2. Request a new magic link in PrimeLister using the email of the **correct** account.
3. Copy and paste that link without clicking or previewing it.

***

#### 🛠️ Enable and Customize Your Automations

Once your store is connected, you can enable and customize your automations on the [**Depop Automation Tool settings page**](https://app.primelister.com/automations/depop/settings).

***

<figure><img src="/files/7ig10V3cEh9edWT8pDig" alt=""><figcaption></figcaption></figure>

**🔄 Relist Automation**

Automatically relist your items so they stay at the top of search results and your followers' feeds.

* Set the **frequency** of relists
* Choose the **criteria** for which items get relisted
* No manual effort: set it once, let it run

**💸 Offer to Likers Automation**

Send customized offers to users who have liked your items.

* Configure your **default offer percentage**
* Choose how often to send offers
* Convert interested shoppers into buyers automatically

***

#### 📊 Track Your Activity

Want to confirm your automations are running? Open the [**Activity page**](https://app.primelister.com/automations/depop/activity#today) in the Depop Automation Tool.

You'll see all tasks executed in the last 24 hours, including:

* The listing or user related to the activity
* The type of automation that ran
* Your Depop store name
* The exact date and time of the activity

> 💡 If the Activity page shows tasks running, your automations are working correctly.

***

#### 🛡️ Your Account Security

Your trust and account security are our top priorities.

* 🔐 We use Depop's **secure magic link system**: you **never share your password** with PrimeLister
* 🔒 The connection is used **strictly for the automations you enable**
* 🛑 You can **disconnect your store** at any time from the Depop Automation page

This passwordless method creates a secure, authorized connection directly with Depop without ever exposing your sensitive credentials.

***

#### ❓ Frequently Asked Questions

**Is the Depop Automation Tool included in my Cross-lister or other PrimeLister subscriptions?**

**No.** The Depop Automation Tool is a **separate subscription**. The Cross-lister Tool can cross-post listings *to* Depop, but it does not automate Depop tasks. For Depop automation (auto-relist, auto-offers), you need this subscription.

***

**Can I run Depop Automation from my phone?**

**Yes!** The tool is fully cloud-based and works on any device with a web browser: phone, tablet, or computer. You don't even need to keep your phone on once you've set it up.

***

**Can I pause my automations?**

**Yes.** You can pause, edit, or stop your automations at any time from the [**Depop Automation settings page**](https://app.primelister.com/automations/depop/settings).

***

**Can I connect multiple Depop stores?**

Yes, you can connect more than one Depop store to PrimeLister. Each store appears separately on the Depop Automation page.

***

**Why does Depop use a magic link instead of a password?**

Depop's login system is **passwordless**: they only support magic link logins for security reasons. This means PrimeLister never sees or stores your Depop password, which keeps your account safer.

***

**Can I cancel or get a refund?**

Yes, you can cancel anytime from your account settings. For refund eligibility, see our [**Refund Policy**](https://docs.primelister.com/account-and-subscription/refund-policy).

***

> 💬 Need more help? Reach out via the in-app chat and our support team will help you get connected.
