> For the complete documentation index, see [llms.txt](https://docs.primelister.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.primelister.com/help-center/help-topics.md).

# Help topics

Help with your PrimeLister account, billing, refunds and error messages, plus every way to reach our support team.

| I need help with                        | Go to                                                      |
| --------------------------------------- | ---------------------------------------------------------- |
| An error message                        | [Error messages](/help-center/error-messages.md)           |
| Something that is not working right now | [Known issues](/help-center/known-issues.md)               |
| What changed in PrimeLister             | [What's New](/help-center/whats-new.md)                    |
| Plans, payments, invoices or cancelling | [Account and billing](/help-center/account-and-billing.md) |
| My name, password or account settings   | [Account settings](/help-center/account-settings.md)       |
| A refund                                | [Refund policy](/help-center/refund-policy.md)             |
| Talking to a person                     | [Contact support](/help-center/contact-support.md)         |
| Earning by referring sellers            | [Affiliate program](/help-center/affiliate-program.md)     |
| A feature idea                          | [Suggest a feature](/help-center/suggest-a-feature.md)     |

You also find **Report Bug**, **Submit Feedback**, **Changelog** and **Support Articles** in the **Help** menu at the top right of the app.

<figure><img src="https://2392323610-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQ0VOayfDl9icXhPtyfpP%2Fuploads%2FYpbamDDoHMd7288GdO5t%2Fhelp-menu.png?alt=media&#x26;token=993e0f88-025f-486b-81c2-9326c9f8939d" alt="Help menu with Report Bug, Submit Feedback, Changelog and Support Articles" width="320"><figcaption><p>The Help menu at the top right</p></figcaption></figure>

## Troubleshooting by product

* [Crosslister troubleshooting](/crosslister-tool/crosslister-troubleshooting.md)
* [Poshmark troubleshooting](/poshmark-automation/poshmark-troubleshooting.md)
* [eBay troubleshooting](/ebay-automation/ebay-troubleshooting.md)
* [Depop troubleshooting](/depop-automation/depop-troubleshooting.md)
* [Mercari troubleshooting](/mercari-automation/mercari-troubleshooting.md)